Sand Beige

Returns & Exchanges

We want you to feel confident when shopping with LOVEN.

If something isn't right, we're here to help.

Eligible items may be returned or exchanged within 7 days of delivery, provided they are unworn, unused, and returned in their original condition with all tags attached.

Our goal is to make the process simple, transparent, and fair for every customer.

  • 7 DAYS

    Return or exchange requests must be made within 7 days of delivery.

  • ORIGINAL CONDITION

    Items must be unworn, unwashed, and returned with original tags.

  • SUPPORT

    Our team is available to help with any return or exchange request.

Who is eligible for a return?

Items must be unworn, unused, and returned in their original condition with all tags attached.

Can I exchange sizes?

Yes. Exchanges are available subject to product availability. Please contact us before sending any item back.

What items cannot be returned?

Sale items, discounted products, gift cards, and products showing signs of wear or damage cannot be returned or exchanged.

What if I receive a damaged item?

Please contact us as soon as possible if your order arrives damaged, defective, or incorrect. Our team will review the issue and assist you promptly.

How do I start a return?

Email us at support@lovenlb.com or Via WhatsApp +961 76 123 656 , with your order details and reason for return. Our team will guide you through the process.