Shipping policy
At LOVEN, we are committed to delivering every order with care and efficiency.
Order Processing
All orders are processed within 1–3 business days after order confirmation.
During product launches, promotions, holidays, or periods of high demand, processing times may be extended.
Shipping Within Lebanon
Orders are typically delivered within 1–4 business days after dispatch.
Delivery times may vary depending on location and courier schedules.
Payment Method
LOVEN currently offers Cash on Delivery (COD) for orders within Lebanon.
Payment is collected by the delivery courier upon receiving your order.
Please ensure the correct amount is available at the time of delivery.
Order Confirmation
Once your order is placed, our team may contact you to confirm your order details before shipment.
Orders that cannot be confirmed may be delayed or cancelled.
Shipping Delays
While we aim to meet all estimated delivery times, delays may occasionally occur due to:
- Courier service disruptions
- Weather conditions
- National holidays
- High order volumes
- Incorrect customer information
LOVEN is not responsible for delays caused by third-party delivery services.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details when placing an order.
LOVEN cannot be held responsible for orders delivered to addresses entered incorrectly by the customer.
Lost or Damaged Orders
If your order arrives damaged or if you experience an issue with delivery, please contact us as soon as possible and we will do our best to assist you.
Contact
For any shipping-related inquiries, please contact:
or via WhatsApp : +961 76 123 656 .
LOVEN — Built in Beirut. Designed for daily wear.